The Center for
Small Business operates in a simple and efficient manner. Small
business owners/managers contact the CSB and request management
assistance. Their requests are logged by Student Coordinators, and
these are routed to the Center's Director for review and distribution
to faculty within the College of Business Administration who use
these "cases" as part of their course assignments.
From this point, faculty members assign these
cases to teams of students (from two to five students per case).
The students then contact the clients to further define their requests
for assistance and begin the consultative process. For the duration
of the semester, the student teams develop recommendations for their
clients and prepare written reports that are given to both the clients
and their instructor.
Clients of the CSB range from "mom and
pop" operations to those that are quite prominent within the
Sacramento community. The types of companies vary from physician
groups, acupuncturists, contractors, and law firms to dog groomers
and gift shops. Some firms are in their startup stages while others
have been in existence for many years. What they all have in common
is the need for outside consulting services to assist them in making
business assessments and formulating management strategies.
Some organizations request assistance because
they are having serious difficulties, others simply want to have
an outside review of their operations and strategies to ensure that
they are doing things right, and still others need assistance in
managing their rapid growth. Much of the work provided by the CSB
focuses on assisting clients to develop business plans, designing
marketing strategies, and making adjustments in internal operations.
Requests for assistance have grown significantly
over the years. In 1969, the CSB worked with 7 clients, while in
1999 it assisted 133 companies. In recent years, over half of the
CSB's clients have been women-owned businesses and approximately
15% to 20% have been minority owned.
While the CSB has expanded its operations
and tries to honor all requests for assistance, it not always is
able to do so. Please apply as early as possible |